Privacy Policy

Last updated: November 2024

DriveZone Rentals (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, communicate with us, or interact with our rental services.

1. Information We Collect

We may collect the following types of information:

• Name, email address, and phone number
• Rental information and customer communication
• Device/browser data and website usage statistics
• Optional SMS/Text opt-in details

2. How Your Information is Used

We use information to:

• Provide rental services and support
• Process requests and communicate with you
• Send reservation confirmations
• Provide optional text message updates (if you opt in)
• Improve website performance and user experience

3. SMS / Text Messaging Policy (Required by Ooma & Carriers)

This section includes the exact required wording for SMS compliance:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your phone number is used only for:

• Reservation updates
• Support-related messaging
• Account verification
• Optional marketing messages (ONLY if you explicitly opt in)

4. Cookies

We may use cookies to improve website performance, analytics, and user preferences.

5. Data Protection

We use reasonable and industry-standard security methods to protect your data. Only authorized personnel have access to customer information.

6. Third-Party Services

In some cases, we use secure third-party systems such as Turo for booking. Any information shared through those platforms is protected under their respective policies.

7. Your Rights

You may request to:

• View the personal information we have stored
• Update or correct your information
• Opt out of SMS at any time by replying STOP
• Request removal from our marketing lists

8. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

DriveZone Rentals
Email: support@drivezonerentals.com
Phone: 361-420-9663